Shipping policy

Shipping Policy

We work hard to get your order packed up and on its way as quickly as possible.

Order Processing

Most orders ship within 1–3 business days unless otherwise noted on the product page. We ship Monday through Thursday, excluding holidays, and orders deliver Wednesday through Saturday, in general. 

During busy seasons, new product drops, or major promotions, processing times may be slightly longer — but we’ll always keep you in the loop if there’s a meaningful delay.

Shipping Rates & Delivery Timing


Shipping rates are shown during checkout and there are options to suit you best depending on the speed at which you need it to arrive. 
Delivery timeframes begin once your order has left our facility and are estimates, not guarantees.

Standard Shipping: typically arrives within 4–7 business days
Expedited Shipping: typically arrives within 2–3 business days

Carrier delays due to weather, holidays, or high shipping volume are outside of our control, but we’ll do our best to help you track things down if needed.

Tracking Your Order
As soon as your order ships, you’ll receive a confirmation email with tracking details. Tracking links may take up to 24 hours to update once the carrier scans the package into their system.

Shipping Address Accuracy
Please double-check your shipping address at checkout. We are unable to take responsibility for orders shipped to incorrectly entered addresses.
If a package is returned to us due to an address issue, additional shipping charges may apply to resend it.

Lost or Stolen Packages
Once your order is handed off to the carrier, delivery responsibility shifts to them.
If your tracking shows delivered but you cannot locate your package, we recommend first checking with neighbors or your local carrier hub and filing a claim directly with the shipping provider. We are always happy to assist with supporting documentation when possible.

Perishable & Temperature-Sensitive Products
Because many of our products are perishable or sensitive to heat, customers assume the inherent risks associated with shipping food items.
We take care in packaging and ship promptly, but we cannot guarantee product condition when packages are delayed in transit or exposed to extreme temperatures after leaving our facility.

Reheating and Cooking Information
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